Morses rang me personally up an got my bank details and just took about 2 times even though they encouraged it might be as much as 28 days

I need to be within the minority then cus they’ve had my bank details since Monday and I nevertheless have actuallyn’t received my payment 😫

Sara, ive received my last reaction from provident offering ВЈ16, 500 this is for 31 loans from 2007 to 2015 once I cleared them down this was at line by what fso advised if I became paid that in January for 4 loans, any recommendations? when I had formerly just been granted 4 loans i january while the compensated me personally slightly below ВЈ4600 After tax so took it to ombudsman, i dont mean to sound ungrateful its a great quantity but appears low?

Sara (Financial Obligation Camel) says

had been the 4 loans upheld bigger loans? these 31 loans, have you got a listing of them and exactly how interest that is much paid on it? simply how much associated with the 16500 is “8% statutory interest”, have actually they said?

The loans upheld were as follows i dont have interest amunts simply the information on loans ВЈ200 ВЈ900 ВЈ800 ВЈ200 one other lians had been all which range from ВЈ100 to ВЈ1900 being the best and a ВЈ1700 one they were paid by me Off im full simply not the attention details

The redress ВЈ9863

All details are had by me of past redress too im just extremely baffled about any of it all

Sara (Financial Obligation Camel) says

It is best to ask Provident for a listing of your loans plus the interest you paid for each, thats the way that is only exercise in the event that redress ВЈ9863 is proper.

Hi thanks il try contacting them before chq comes we have an overall total of all of the loans ВЈ13, 940 thays perhaps perhaps not such as the 4 refunded already all of the times they certainly were taken and settled not the attention, the redress that is previous, and ВЈ2152 interest for 4 loans , do u think it sounds appropriate in your opinion sara before a stone the motorboat

Sara (Financial Obligation Camel) says

I’m sorry I can’t imagine. If that loan was refinanced early, you might have compensated extremely interest that is little. However some of the loans do sound large and this is really worth looking at.

However you aren’t “rocking the boat” – it really is definitely reasonable to inquire of when it comes to information on the attention you paid for each loan. And in the event that you look at that and realise it can total up to the existing offer, you then simply let them know it is fine.

Can anyone please advise? We began my Provident claim back in July in 2010, got my range of loans, pretty quickly, In Sept they contacted us to state 14th I got this reply from the FOS, but I want to know, shall I just play the waiting game or do I need to contact the FOS that I could contact the FOS, which I did, On Oct? Can it be simply an incident of waiting mine up for them to get around to picking.

Thank you for the given information you delivered us. I’m sorry we’ve maybe not been in touch with you sooner.

Like numerous organisations adjusting towards the Covid-19 outbreak, we’re being forced to work differently. For the security of y our staff, as well as in line with federal federal government guidance, our instance handlers are a home based job and we also have restricted access to the workplace.

We have been getting letters, but you can find delays in starting and replying for them. Therefore be sure to just send us upload by phone or email if you can’t contact us.

We’ll be in contact the moment we could. For the time being, if you’re experiencing severe ill-health or pecuniary hardship – or your specific circumstances imply that you’ll need our assistance more urgently – please give us a call to allow us know.

Just wait now. It took me personally 4 months from me personally calling the Financial Ombudsman for them calling me personally informing me personally an instance handler had picked up the instance. I’m simply waiting around for my cheque from their website now but We made my grievance to provident at the conclusion of January so all in most its taken me personally 9-10 months to make the journey to cheque phase. From whining, passing to ombudsman. Ombudsman using it on, ombudsman contacting provident, provident telling them they’ll spend up and provident giving me personally a letter using the numbers of simply how much they’re investing. I am hoping this can help.

Many thanks Julie.

Hoping you receive your cheque extremely quickly … enjoy … and Stay secure.